Get the medical care and documentation you need, from the comfort of home.
After an accident, you need quick access to quality care and proper documentation. FirstImpact Med connects you with a California licensed physician within 24 hours for a comprehensive evaluation, all from your phone or computer, no office visit needed.
Your Private Medical Solution
Patients can access a secure, HIPAA-compliant portal to view visit summaries, medical records, billing statements, and communicate with the care team. Access is role-based and ensures your sensitive information is protected and available when you need it.
Get Started With Your Injury Intake
Patients complete a guided injury intake designed to identify early, undefined injuries and support the development of a health plan tailored to their specific needs. Each submission is reviewed by a physician whose response is available during extended hours, when capacity allows to determine appropriate documentation and defined escalation criteria.
Early Care
Get a comprehensive evaluation of your injury and document your care.
Clear Direction
Get clear explanations of injuries and the next steps in your health through an interactive experience, starting with a direct phone call.
Trusted Documentation
Your medical records are securely stored and shared with your healthcare team for continuity of care.
Easy Usage
Get started in minutes with our simple, user-friendly platform.
When is the best time to begin a patient’s care journey?
You should begin a patient’s care journey as soon as you experience incidents such as:
Motor Vehicle Accident
Motor Vehicle Accident: Immediate Attention Required After a Crash
Following a car, motorcycle, or other vehicle accident, initial symptoms may not appear severe but can develop into serious health issues. Early assessment allows for prompt treatment and creates important records for any insurance or legal follow-up.
Workplace Injury
Immediate Attention Required After a Workplace Accident
Experiencing an injury at work can disrupt your daily life and future employment. Seeking prompt evaluation helps ensure proper healing, supports workplace claims, and provides documentation vital for workers’ compensation or employer reporting.
Slip and Fall Incidents
Immediate Attention Required After a Slip and Fall Incident
Slip and fall accidents often result in hidden injuries, such as sprains or concussions, that can worsen without care. An immediate medical visit helps prevent complications and supplies evidence if you choose to pursue legal or insurance action.
Head, Neck & Spine
Immediate Attention Required After a Head, Neck, Spine, or Musculoskeletal Injury
Injuries to the head, neck, spine, or musculoskeletal system can have long-term effects on mobility and neurological function. Timely intervention is crucial to reduce complications and ensure you have the necessary records for ongoing management.
What to Expect in Your Care Journey
Patients complete a guided injury intake designed to identify early, undefined injuries and support the development of a health plan tailored to their specific needs. Each submission is reviewed by a physician whose response is available during extended hours, when capacity allows to determine appropriate documentation and defined escalation criteria.
Physician reviews your case as soon as possible.
After you submit your injury intake, a physician will promptly evaluate your case to identify your injuries and determine the best next steps for your care.
Evaluation is documentation-first to ensure all details are considered.
This evaluation process ensures every detail of your injury and circumstances is clearly documented from the beginning, supporting more accurate diagnosis, treatment, and any future claims.
Cases are routed and escalated based on specific criteria.
Cases are routed and escalated as needed—urgent cases receive immediate attention, while routine cases are followed up efficiently and clearly.
Emergency or urgent care services are not provided through this process.
This service does not provide emergency or urgent care; it is focused on careful evaluation and documentation to best support your ongoing recovery, coordination of care, and communication with all parties involved.
Need Legal Guidance? Connect with an Attorney
If your injury case may benefit from legal representation, FirstImpact Med can help you connect with qualified personal injury attorneys in your area. Our free Attorney Finder tool allows you to locate experienced lawyers specializing in cases similar to yours.
Simple, Transparent Pricing
We offer clear payment options for physician-reviewed injury evaluations and documentation. Pricing depends on billing method and is disclosed upfront.
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