Support injured clients with medical evaluation from home.
Use this page when an injured client needs to begin a medical evaluation from home. FirstImpact Med helps collect accident details, symptoms, safety questions, medical background, consent, and authorization information so the client can move to licensed physician review when eligible.
Start Client IntakePredictable Documentation. Independent Physician Review.
FirstImpact Med provides physician-reviewed documentation through secure, consent-based portal access. Records are organized with defined workflow milestones, billing visibility, and clear separation between clinical review and representative access.
Start Client IntakePhysician-signed documentation
Eligible evaluations are reviewed and signed by a licensed physician.
Time-stamped records
Key intake and documentation milestones are recorded with clear timestamps.
Secure records and billing information
Consent-based portal access supports secure document and billing review when applicable.
Milestone visibility
Track client intake progress while physicians maintain independent clinical judgment.
How Client Intake Works A 4-Step Process
Help an injured client begin through a secure workflow designed for intake completion, safety routing, physician review, and consent-based document access.
Start Client Intake
Start through the portal or contact our team so the client can begin intake.
Client Completes Intake
The client answers questions about the accident, symptoms, medical history, and warning signs online or by phone.
Physician Review
A licensed physician reviews eligible completed intakes and determines appropriate documentation, prescriptions, next-step guidance, or escalation when clinically appropriate.
Secure Document Access
With client authorization, approved representatives can access key case documents, physician-signed notes, and billing statements through the portal.
Help an Injured Client Start Intake
Start online, call the 24/7 intake line at (888) 502-3717, or email info@firstimpactmed.com. For human outbound coordination, our team may call from (650) 250-0797.
Start Client IntakeFor Authorized Representatives
Common questions about intake, documentation, liens, and secure access
Authorized representatives can start their client intake online, call the AI intake line at (888) 502-3717, or email the care team at info@firstimpactmed.com. Human outbound coordination may come from (650) 250-0797.
FirstImpact Med helps eligible injured clients start a safety-first intake from home. The workflow supports structured documentation, physician review, signed records, and secure case access when the client authorizes representative access.
Some eligible cases may proceed through a medical lien workflow. The client and authorized representative must complete the required lien and authorization documents before lien-based billing applies.
Billing pathways depend on the client’s case, authorization status, and available payment options. The applicable terms are confirmed before service is completed.
You can start your client intake through the portal or by contacting the FirstImpact Med Care Team. The client still completes intake, safety screening, required authorizations, and physician review steps.
With client authorization, approved representatives may access case-specific documentation such as intake status, physician-reviewed documentation, signed notes, and billing statements. Access does not include unrestricted medical record access.
Still have questions? Contact our
care team
Privacy and Consent
Common questions about intake, documentation, liens, and secure access
Only with your authorization. FirstImpact Med limits representative access to the case information covered by your authorization and does not provide unrestricted access to your full medical record.
Yes. If you already have an authorized representative, you can provide their information during intake. Representative access requires proper authorization and is limited to the approved case information.
Still have questions? Contact our
care team